Both Parties must read and accept the below change fees and cancellation policy. This policy is non-negotiable. Making a deposit or final payment constitutes acceptance of all Cancellation Penalties, Change Fees, and Terms and Conditions set forth herein.
You must notify our office within 3 days of any discrepancies on the invoice. Failure to do so may result in change fees. We allow you to make one-time name change to your booking, free of charge. Any additional name changes are $25.00 per person per change.
All date and name changes, after final payment, is subject to a $50.00 fee.
The following penalties will apply should you have to cancel, after initial deposit. These are Travel Agencies penalties. Additional hotel and transfer penalties may apply, depending on the time of cancellation.
After initial deposit a $100 pp penalty is in place.
After the 2nd payment date has passed 50% of the total trip cost will be non-refundable.
After final payment date has passed 100% of the total trip cost is non-refundable, no exceptions! Travel Insurance is highly recommended to avoid costly penalties.
Char Travel and its affiliated entities (Rachal's Rebels), its employees, shareholders, officers, directors, successors, agents, and assigns, neither own nor operate any person or entity which is to, or does, provide goods or services for these trips or tours. Because "Char Travel" does not maintain any control over the personnel, equipment, or operations of these suppliers, Char Travel assumes no responsibility for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful, or unauthorized acts or omissions on the part of any of the tour suppliers, or other employees or agents, (2) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (3) any wrongful, willful or negligent act or omissions on any part of any other party not under the supervision or control of the Operator